Privacy Policy

This Privacy Policy describes how Proteance Inc. collects, uses, and protects personal information through this website.

When you contact us through this website, we may also process limited technical information needed to operate and protect the site, including network and request data used for security, abuse prevention, and service delivery.

Information we collect

When you submit our contact form we collect your name, email address, company name, and the content of your message. We may also process limited technical information such as IP address and request metadata for rate limiting, security monitoring, and service reliability.

How we use your information

We use the information you submit solely to respond to your enquiry. We do not sell, rent, or share your personal data for advertising or data brokerage purposes.

Website analytics and behaviour measurement

We use website analytics and behaviour measurement tools to understand how visitors find and use our website, which pages and resources attract interest, and where the website experience can be improved.

We currently use Google Analytics 4 to measure website traffic, page views, referral sources, campaign links, and selected interaction events such as contact, email, and call-to-action clicks. Google Analytics may collect information such as pages visited, device and browser information, approximate location, referring website or campaign source, and interaction events.

We also use Microsoft Clarity to help understand website usability. Clarity may provide heatmaps, session recordings, click behaviour, scroll depth, and related interaction data. We use this information to identify where visitors engage, hesitate, or encounter usability issues.

These tools may use cookies or similar technologies. The information is used for website performance, product interest measurement, content improvement, and usability analysis. Visitors can control or block cookies through their browser settings.

Third-party access

We use selected service providers to support website hosting, delivery, security, contact-form communications, analytics, and usability monitoring. Those providers may process information only as necessary to provide those services to Proteance. We currently use Google Analytics 4 and Microsoft Clarity for website analytics and behaviour measurement as described above.

Cookies and analytics

Google Analytics 4 and Microsoft Clarity may use cookies or similar technologies to collect analytics and behaviour measurement data as described above. These are non-advertising analytics tools used to understand website performance and usability. You may control or disable cookies through your browser settings. Standard hosting, delivery, and security services may also generate technical logs necessary to operate and protect the site.

Data retention

Contact form messages are retained in our email system for as long as necessary to resolve your enquiry, typically one year following the last interaction, or as required by applicable law. You may request deletion of your contact information at any time by emailing info@proteance.com.

Consent

By submitting the contact form on this website, you consent to Proteance processing the information you provide, including your name, email address, company name, and message, so we can respond to your inquiry as described in this policy. You may withdraw consent at any time, though we will not be able to respond to your enquiry if consent is withdrawn before it is addressed.

Your rights

You may request access, correction, or deletion of any personal data we hold about you by emailing info@proteance.com.

Contact

Questions about this policy or Proteance Inc.’s handling of personal information: info@proteance.com.